Domestic Shipping & Delivery:
All orders received before 10AM are processed on the same day. Shipping process
could take 2 to 10 business days depending upon the location. Orders are not
shipped or delivered on weekend or holidays. (see below for more details)
If we are experiencing a high volume of orders or during the festive?seasons; the shipments may be delayed by a few days. Please allow additional shipping days in transit for the delivery to arrive at your designated address.
Express or VIP Services are available at request where possible, please contact us [email protected]
Shipping & Delivery to PO Boxes:
We do not ship to PO Box Address, you must provide physical address for the
Postage Delivery Times
We are based in Sydney and can use a combination of Australia Post and multiple
Courier companies depending on location and urgency for shipping. ESTIMATED delivery times (business days). These are not GUARANTEED delivery times as there may be unexpected delays which is not in our control.
See below for more information:
Sydney – 1 to 2 days
Melbourne – 2 to 3 days
Adelaide – 3 to 5 days
Brisbane – 2 to 3 days
Perth – 5 to 7 days
Canberra – 2 to 3 days
Hobart – 5 to 7 days
Darwin – 7 to 10 days
Regional New South Wales – 3 to 5 days
Regional Victoria – 3 to 5 days
Regional South Australia – 4 to 7 days
Regional Queensland – 4 to 6 days
Regional Western Australia – contact us to get estimation.
If you haven’t received your order within 4 working days, please do contact us
In the event that there may be no one to take delivery of your goods, you are
required to provide instructions as to what should be done with the goods upon
delivery. If there are no such instructions provided at the time of order specifying what is to be done with goods delivered when no-one is around, then the driver may leave a card & asking you to contact the driver’s depot or drop off the parcel safely at door. Where a second delivery run is required because there were no instructions given at the time of ordering, you will be 100% responsible for any charges the freight company passes on.
If you need our product for a particular date or you are in a bit of a hurry, please contact us on 0478 861 205 or email [email protected] and we’ll try our best to ensure that you have these for your event.